Simply browse our products, add items to your cart, and proceed to checkout. You’ll receive an order confirmation email once completed.

If your order hasn’t shipped yet, contact us immediately not later than 24 hours after check out at 21k.essentials@gmail.com

Yes! We can provide gift wrapping. Please add a note at checkout or email us 21k.essentials@gmail.com with your request.

We currently ship locally within United Arab Emirates

For International shipment: GCC Countries additional shipping charges applied

For Credit Card and Debit Card and Bank Transfer ,orders will be processed once the payment has been confirmed.

You will be notified by your Bank as soon as your payment has been confirmed .

Orders are typically processed within the below : Shipping times vary by location:

● Within UAE 2-4 business days

 ● International : 4-10 business day

If there is a delayed in delivery times, it may varies by location or due to unforeseen circumstances that is out of our control.

Once your order ships, you will be notified by the Third Party Courier Services via SMS or email registered with us

We accept:

CREDIT CARDS ( Visa , Mastercard, JCB , American Express)

Absolutely. We use Shopify’s secure checkout system with SSL encryption to protect your data.

For damaged items, you can return most items within 1-3 days after receiving the delivery. Items must be unused and in original packaging.

 Our fulfillment team carefully inspects each and every item to ensure that they are packed in good condition prior to delivery . In the unlikely event that you receive a damaged or defective item, please reach out to us.

Email us at 21k.essemtials@gmail.com  with your order number and reason for return. We’ll provide you with  instructions.

No, you can checkout as a guest. But creating an account lets you track orders and save your details for faster checkout.

Yes. We only use your info to process your orders and keep you updated. We never sell your data. See our Privacy Policy for more.

Email us at 21k.essentials@gmail.com. We aim to reply within 24 hours.